Last updated: 9 November 2026

At Batcombe Vale, we respect your privacy and take care of the personal information you share with us.

Who we are

Batcombe Vale Campsite is operated by Andrew and Dominique Curtis at Batcombe Vale Farm, Batcombe, Somerset, BA4 6BW.

For privacy enquiries, contact [email protected] or call 01749 372 373.

How we use your information

We collect names, contact details and relevant booking or purchase information when you make a reservation, buy a gift voucher or contact us. We may also receive booking information from our booking provider and technical information when you visit our website.

We use this information to:

  • Manage bookings and purchases under our contractual obligations.
  • Respond to enquiries and protect our website under our legitimate interests in operating the business.
  • Maintain financial records and comply with legal obligations.
  • Send newsletters and use non-essential website analytics where we have consent or another lawful basis permitted by law.

We share information where necessary with providers of booking, payment, gift voucher, website hosting, email marketing and analytics services, and with authorities where legally required. We do not sell your personal information.

Cookies and newsletters

We use cookies and analytics tools to understand website visits and improve our services. Where required, we ask for your consent before using them. Further information, including the technologies used, is available in our Cookie Policy.

If you subscribe to our newsletter, we use an email marketing provider to send occasional updates. You can unsubscribe at any time.

Keeping your information

We retain booking and financial records for the periods required by applicable tax and accounting laws. Enquiries are kept for as long as reasonably needed to respond and manage any resulting booking or dispute. Gift voucher records are retained as needed for redemption and financial obligations.

Newsletter details are retained while you remain subscribed, apart from limited information needed to honour unsubscribe requests. Analytics information is retained according to our service settings.

Some service providers may process information outside the UK. Where required, transfers are protected by recognised adequacy arrangements or approved contractual safeguards. You can contact us for details of the safeguards applicable to your information.

Your rights

Under UK data protection law, you may have rights to access, correct or delete your personal information, restrict its use, request data portability and withdraw consent where applicable.

You also have the right to object to certain uses of your personal information, including direct marketing.

To exercise your rights, email [email protected]. You can also complain to the Information Commissioner’s Office at www.ico.org.uk.